Iliad, one month later

Photo by Annie Spratt on Unsplash

One month ago, I moved my contract from Vodafone to Iliad. I wrote about this when it happened and described the experience from a client’s perspective. Everything was smooth.

It is time to write about the experience after the move.

Well, honestly, I do not regret the move at all.

Radio coverage of the place where I live is excellent, and the same is for the areas I am in most of the time—no problems with phone conversations. Somehow I felt that the audio was crispy, but that’s just a feeling, and I do not have any proof.

Data connections were also perfect. I found myself under 5G coverage more often than with Vodafone. When I used my iPhone as a hotspot, I had no issues.
I had to visit our Lugano studio a couple of times this month, and there I had a few glitches.

The iPhone correctly roamed from Iliad to Salt when crossing the border. Not all areas of the studio have great coverage from Salt. That is not an Iliad issue, though. No big deal.

The only thing I did not like is that if you want to initiate a phone call to another mobile, you need to put some money in your account even if you already have a payment method in your Iliad account.
I am sure there is a rationale, but I don’t get it.

I can say that everything Iliad kept the promise they made on their website.

So far, so good.

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